Grackle Talk Privacy Policy

Last Updated: May 21st, 2026

General

Grackle Talk ("Grackle Talk", "we" or "us") respects user privacy and is committed to protecting the privacy of you, the user ("you"), through compliance with this Grackle Talk Privacy Policy ("Policy"). This Policy describes:

- The types of information Grackle Talk may collect or that you may provide when you download, install, register with, access, or use the Grackle Talk website ("Website"), mobile application ("App"), and related services (collectively referred to as the "Service"); and
- Grackle Talk's practices for collecting, using, maintaining, protecting, and disclosing that information.

By using the Service, you agree with Grackle Talk's collection, use, and sharing of your personal information in accordance with the terms of this Privacy Policy. By using the Service, you further agree to and are bound by the Terms and Conditions governing your use of the Service.

Information We Collect

When you use the Service, Grackle Talk may collect the following personal information about you:

Account Information: To register for a Grackle Talk account, you may provide us with a username, name, profile picture, payment information, and email address.

Profile Information: Once you have registered with Grackle Talk, you will have a unique profile ("Profile") that is displayed on your dashboard. Your Profile will include information about your learning progress, lesson plans, your learning statistics, and your achievements. Grackle Talk may scan or review any Public Profile information to ensure compliance with our Terms and Conditions. Grackle Talk may restrict or delete Public Profile or Account Information if it violates our Terms and Conditions or for any other reason.

AI Features & Input: Grackle Talk uses Artificial Intelligence ("AI") to help create lessons and other content within the Service, based on users' learning activity. For example, AI may be used to generate written feedback on a learner's spoken Spanish answer or to power conversational practice. When you interact with any of Grackle Talk's AI-enabled features, the text you submit (including text transcribed from your speech on your own device) may be shared with AI vendors such as OpenAI, Anthropic, and Google solely to generate the AI response. Grackle Talk may retain transcripts of these interactions for product improvement and personalization purposes. Please do not submit any personal, sensitive, or confidential information when using the Service.

Speech Recognition (On-Device): When you record a spoken Spanish answer, transcription is performed entirely on your device using Apple's Speech framework on iOS and the open-source Vosk recognizer on Android. Your audio recordings are not sent to Grackle Talk's servers and are not shared with any third-party AI vendor. Only the resulting text transcript leaves your device. We will not use your voice recordings to develop any voice cloning technology.

Activity Data & IP Addresses: When you use the Service, we may generate data about your use of the Service, which may include your browser and device data, log data, and IP address. We will also generate data regarding your engagement in the educational activities provided on the Service.

Cookies: When you access the Website, we may store certain data from your browser using cookies. A cookie is a piece of data stored on the user's computer tied to data about the user. We may use session ID cookies to confirm that users are logged in. If you do not want your data to be collected by cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, certain cookies may be necessary to access the Website or for us to provide you with certain features available on the Website (e.g., customized information).

How We Process Your Information

Grackle Talk may process your personal information: (i) to provide products or services you request, (ii) to promote Grackle Talk's legitimate interests, (iii) to comply with legal obligations, and (iv) with your consent. In particular, Grackle Talk may process and share your personal information in the following ways:

Providing and Improving the Service: Grackle Talk may process your personal information to provide and improve the Service, such as to maintain your learning status or streak number, personalize learning content, detecting and fixing bugs, performing research, or providing customer service to you.

Sharing Personal Information with Third Parties: Grackle Talk may share personal information with third parties that help us provide or improve the Service, including hosting providers such as Amazon Web Services, analytics providers, and payment processors. Grackle Talk may also share text data (including text transcribed on your device from your speech) with third-party AI vendors such as OpenAI, Anthropic, and Google to generate AI-powered lesson feedback and conversational responses. We do not share your raw voice recordings with any third party; speech recognition is performed on your device.

Communicating with You: Grackle Talk may also use your personal information, such as an email address or phone number provided by you, to communicate with you regarding Service support, learning tips, notifications, lesson reminders, product announcements, or similar content. You may opt-out of receiving non-essential messages from Grackle Talk by contacting hello@languagehouseatx.com and requesting to opt out from non-essential messages.

Complying with Law and Preventing Harmful Activities: Grackle Talk may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. Grackle Talk may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm.

Anonymous Information: Grackle Talk may anonymize your personal information and use this de-identified data for any purpose, such as better understanding learning trends and training artificial intelligence models. Such information is not considered personal information since it cannot identify any individual.

Your Data Subject Rights

You have the following rights in relation to the personal information we hold about you:

- Know what personal information we have collected about you
- Access a copy of the personal information that we hold about you
- Know what personal information about you we have shared with third parties
- Opt out of the sharing of your personal information with third parties
- Object to our processing of your personal information
- Request that we limit our use of your sensitive personal information
- Not be discriminated against for exercising your data subject rights
- Request that we delete any personal information we have collected from you
- Request that we correct any inaccurate personal information about you
- Export the personal information you have provided to us in a portable format
- Withdraw any consent you previously gave us to process your personal information

You may request to update or correct your information, exercise certain opt-out rights, or make any other privacy-related inquiry by emailing hello@languagehouseatx.com.

Please note that these rights are not absolute and Grackle Talk may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with the Grackle Talk Service.

Data Retention

To ensure your account stays operational, Grackle Talk will generally retain your personal information until your account is deleted and may continue to retain your personal information for a reasonable time even after your account is deleted. We retain text transcripts of your learning interactions (including text transcribed on your device from your spoken Spanish answers) to power your conversation history, progress tracking, and product improvement. We do not store raw voice audio on our servers. Grackle Talk may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, or resolve disputes.

Child Users

Grackle Talk is intended only for use by individuals thirteen (13) years or older living in the United States. Children under the age of 13 are not authorized to use the Service. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected or received personal information from a child under 13, we will delete that information.

Links to Third-Party Websites

The Service may contain links to other websites. Grackle Talk is not responsible for the content or privacy practices of other websites. This Privacy Policy applies only to information directly collected by Grackle Talk.

Privacy Policy Updates

We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will notify you by email and indicate the date these terms were last revised.

Geographic Restrictions

Grackle Talk is based in the United States and processes data in the United States. Users outside of the United States are not authorized to use the Service.

Contact Us

For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact hello@languagehouseatx.com with the subject line "Privacy Policy".