Grackle Talk Terms and Conditions
Last Updated: January 13, 2026
General
The Grackle Talk website ("Website"), mobile application ("App"), and related services (collectively referred to as the "Service") are operated by Language House LLC ("Grackle Talk", "us," or "we"). These Terms and Conditions ("Terms and Conditions") govern your access and use of the Service.
By accessing or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms and Conditions, including any future modifications. We may amend, update, or change these Terms and Conditions. If we do so, we will indicate on these Terms and Conditions, as posted on the Website, the date these terms were last updated.
If you do not agree to abide by these Terms and Conditions, you are not authorized to use, access, or participate in the Service.
PLEASE NOTE THAT THESE TERMS AND CONDITIONS CONTAIN A MANDATORY ARBITRATION OF DISPUTES CLAUSE THAT REQUIRES THE USE OF ARBITRATION TO RESOLVE DISPUTES IN CERTAIN CIRCUMSTANCES, RATHER THAN JURY TRIALS OR LAWSUITS, INCLUDING CLASS ACTION LAWSUITS.
Description of Service
The Service allows users to access and use a variety of educational services, including learning or practicing a language. Users may access Grackle Talk through the Website or App. Grackle Talk may, in our sole discretion and at any time, update, change, suspend, make improvements to or discontinue any aspect of the Service, temporarily or permanently.
Acceptable Use of the Services
You are responsible for your use of the Service, as well as for any use of the Service made using your account. Grackle Talk strives to create a positive, useful, and safe user experience that encourages language learning. To promote this goal, we prohibit certain kinds of conduct that may be harmful to other users or to us, including but not limited to the following:
- Using symbols, names and/or text that promote hate, harassing, stalking, impersonating, or making sexual remarks towards someone;
- Using nudity and/or disturbing profile pictures or usernames;
- Using the Service to cheat or for any commercial use;
- Uploading or introducing any malware, worm, trojan horse, or other harmful code or material to the Service;
- Sharing information about the Service in a way that may negatively impact the system;
- Using the Service to curse or make hateful or obscene comments; and
- Uploading, inputting, promoting, or otherwise contributing any content that is illegal, pornographic, profane, violent, spam, threatening, harassing, bullying, associated with racism or intolerance, impersonating someone in a misleading or deceptive manner, or constitutes personal confidential information.
We reserve the right to remove any content and take any further action against you, including terminating your right to use the Service, if you engage in any conduct that we consider harmful or otherwise prohibited conduct.
Age
Grackle Talk is only intended to be used by individuals thirteen (13) years or older. If you are under the age of thirteen, you are not authorized to use the Service.
Subscriptions
Grackle Talk requires a subscription for use of the Service. In connection with subscribing for and using the Service, you agree to (i) provide accurate, current and complete information about you as requested by Grackle Talk; (ii) maintain the confidentiality of your password and other information related to the security of your account; (iii) maintain and promptly update any subscription information you provide to Grackle Talk and to ensure such information is accurate, current, and complete; (iv) be fully responsible for any subscription fees ("Subscription Fee") owed to Grackle Talk and to pay such Subscription Fee on a timely basis; and (v) be fully responsible for all use of your account and for any actions that take place through your account.
Automatic Renewal
Grackle Talk subscriptions renew on a monthly basis. As such, the Subscription Fee will be continuously billed to your Grackle Talk account on a monthly basis until you terminate it as set forth below. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to your Grackle Talk account and follow instructions to terminate or change your subscription, even if you have deleted your account.
Fees and Taxes
You agree to pay all fees and applicable taxes incurred by you or anyone using the Grackle Talk account registered to you. Grackle Talk may revise the pricing for the goods and services offered through the Service at any time. All information that you provide in connection with a purchase or transaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction with the Service at the prices in effect when such charges are incurred. You will pay applicable taxes, if any, relating to such purchases or transactions.
Your Representations and Warranties
You represent and warrant to Grackle Talk that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules, and regulations of the United States and any other relevant jurisdiction, including those regarding online conduct or acceptable content. You further represent and warrant that you have created or own any material you submit via the Service and that you have the right, as applicable, to grant us a license to use that material as set forth above or the right to assign that material to us as set forth below.
You represent and warrant that you are not: (1) identified on a list of prohibited or restricted persons, such as the U.S. Treasury Department's List of Specially Designated Nationals and Blocked Persons; or (2) otherwise the target of U.S. sanctions.
Geographic Restrictions
The Service is based in the state of Texas in the United States and provided for access and use only by persons located in the United States. You acknowledge that you are not authorized to, and agree that you shall not, access the Service if you reside or are domiciled outside of the United States. You acknowledge that you may not be able to access all or some of the Service outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Service from outside the United States, you are responsible for compliance with local laws.
Submission of Content
As a condition of submitting any ratings, reviews, information, data, text, photographs, audio clips, voice input, audiovisual works, translations, or other materials on the Service (collectively, "Content"), you hereby grant to Grackle Talk a full-paid, royalty free, perpetual, irrevocable, worldwide, nonexclusive, transferable, and sublicensable license to use, reproduce, copy, adapt, modify, merge, distribute, publicly display, and create derivative works from the Content; incorporate the Content into other works; and sublicense the Content through multiple tiers. You acknowledge that this license cannot be terminated or revoked by you once your Content is submitted to the Service. You represent that you own or have secured all legal rights necessary for the Content submitted by you to be used by you, Grackle Talk, and others as described and otherwise contemplated in these Terms and Conditions. You understand that other users may have access to the Content and that neither they nor Grackle Talk have any obligation to you or anyone else to maintain the confidentiality of the Content. Further, by using the Service, you voluntarily waive any right to privacy or other claim relating to the use of your voice.
You will not upload, display, or otherwise provide on or through the Service any Content that: (i) is libelous, defamatory, abusive, threatening, harassing, hateful, or offensive; (ii) violates any law or infringes upon the right of any third party (including copyright, trademark, privacy, publicity, or other personal or proprietary rights); (iii) in Grackle Talk's sole judgment, is objectionable, restricts or inhibits any other person from using the Service, or may expose Grackle Talk or its users to any harm or liability of any kind; (iv) contains any proprietary or confidential information you are not authorized to disclose; or (v) otherwise violates any other term of these Terms and Conditions.
Indemnification of Grackle Talk
You agree to defend, indemnify, and hold harmless Grackle Talk and its directors, officers, managers, members, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys' fees, arising out of or relating to your access or use of the Service, any false representation made to us, any third party claim of intellectual property infringement based on any Content or input provided by you, your breach of any of these Terms and Conditions, or any claim that any translation we provide to you is inaccurate, inappropriate, or defective in any way whatsoever.
License to Website
Subject to the terms of these Terms and Conditions, Grackle Talk grants you a non-transferable, non-exclusive license to access and use the Service at the Website, www.grackletalk.com, on a desktop, laptop, or interactive wireless device that you own or control. You may not derive or attempt to derive the source code of all or any portion of the Website, permit any third party to derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or translate the Website or any part thereof. Grackle Talk and/or its licensors and affiliates own and shall retain all intellectual property rights and other rights in and to the Website, and any changes, modifications, or corrections thereto.
License to App
Subject to the terms of these Terms and Conditions, Grackle Talk grants you a non-transferable, non-exclusive license to download, install, and use the App in object code form only on an interactive wireless device that you own or control. You may not derive or attempt to derive the source code of all or any portion of the App, permit any third party to derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or translate the App or any part thereof. Grackle Talk and/or its licensors and affiliates own and shall retain all intellectual property rights and other rights in and to the App, and any changes, modifications, or corrections thereto.
If you are using the App from the Apple App Store or Google Play Store, your use of the App must comply with such platforms' respective terms of service. You acknowledge and agree that these Terms and Conditions are solely between you and Grackle Talk, not Apple or Google Play, and that neither Apple nor Google Play has any responsibility for the App or content thereof.
Payment Processors
All financial transactions made in connection with the Service will be processed by a third party in accordance with their respective terms of use, privacy policy, and/or any applicable payment terms and conditions. We encourage you to learn about the practices of such third party. In no event will Grackle Talk be responsible for the actions or inactions of any third party payment processor, including, but not limited to, payment service outages.
Refund Policy
All payments are nonrefundable and there are no refunds for Subscription Fees, unless otherwise required by the law in your jurisdiction. If you cancel your periodic subscription to a paid Grackle Talk service, you will continue to have access to the service through the end of your current billing period.
Third-Party Links, Sites, and Services
The Service may contain links to third-party websites, advertisers, services, or other events or activities that are not owned or controlled by Grackle Talk. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third-party website, service, or content from Grackle Talk, you understand that these Terms and Conditions and our Privacy Policy do not apply to your use of such sites. You expressly acknowledge and agree that Grackle Talk shall not be responsible or liable, directly or indirectly, for any damage or loss arising from your use of any third-party website, service, or content.
NO REPRESENTATIONS OR WARRANTIES BY GRACKLE TALK
THE SERVICE, INCLUDING ALL TEXT, IMAGES, AUDIO FILES, AND OTHER CONTENT THEREIN, AND ANY OTHER INFORMATION, PROPERTY, AND RIGHTS GRANTED OR PROVIDED TO YOU BY GRACKLE TALK, ARE PROVIDED TO YOU ON AN "AS IS" BASIS. GRACKLE TALK AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICE, EITHER EXPRESS OR IMPLIED, AND ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE EXPRESSLY DISCLAIMED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, GRACKLE TALK DOES NOT MAKE ANY REPRESENTATION OR WARRANTY OF ANY KIND RELATING TO ACCURACY, SERVICE AVAILABILITY, COMPLETENESS, INFORMATIONAL CONTENT, ERROR-FREE OPERATION, RESULTS TO BE OBTAINED FROM USE, OR NON-INFRINGEMENT. ACCESS AND USE OF THE SERVICE MAY BE UNAVAILABLE DURING PERIODS OF PEAK DEMAND, SYSTEM UPGRADES, MALFUNCTIONS, SCHEDULED OR UNSCHEDULED MAINTENANCE, OR FOR OTHER REASONS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
LIMITATION ON TYPES OF DAMAGES/LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GRACKLE TALK BE LIABLE TO YOU OR ANY THIRD PARTY CLAIMING THROUGH YOU (WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHER THEORY) FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THE ACCESS OR USE OF, OR THE INABILITY TO ACCESS OR USE, THE SERVICE OR ANY PORTION THEREOF, INCLUDING BUT NOT LIMITED TO THE LOSS OF USE OF THE SERVICE, INACCURATE RESULTS, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR DAMAGES STEMMING FROM LOSS OR CORRUPTION OF DATA OR DATA BEING RENDERED INACCURATE, THE COST OF RECOVERING ANY DATA, THE COST OF SUBSTITUTE SERVICES, OR CLAIMS BY THIRD PARTIES FOR ANY DAMAGE TO COMPUTERS, SOFTWARE, MODEMS, TELEPHONES, OR OTHER PROPERTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRACKLE TALK'S LIABILITY TO YOU OR ANY THIRD PARTY CLAIMING THROUGH YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO GRACKLE TALK FOR THE SERVICE IN THE 12 MONTHS PRIOR TO THE INITIAL ACTION GIVING RISE TO LIABILITY. THIS IS AN AGGREGATE LIMIT. THE EXISTENCE OF MORE THAN ONE CLAIM HEREUNDER WILL NOT INCREASE THIS LIMIT.
You understand and agree that we have set our Subscription Fees and entered into these Terms and Conditions with you in reliance upon the limitations of liability set forth in these Terms and Conditions, which allocate risk between us and form the basis of a bargain between the parties.
Use of Artificial Intelligence ("AI")
Grackle Talk utilizes AI in part to power its Service. By using the Service, you understand and agree that Grackle Talk makes no warranties or representations with respect to the accuracy of any output or other content generated by AI. You expressly acknowledge that you have no right to rely on the accuracy of any AI-generated output in the Service. You further understand that Grackle Talk may use your user-generated inputs to train its software or improve the Service. As such, you agree not to share any proprietary or confidential information belonging to you or any third party to the Service. Further information on Grackle Talk's use of AI and your privacy rights may be found in our Privacy Policy.
Termination
Grackle Talk may terminate your access and use of the Service immediately at any time, for any reason, and at such time you will have no further right to use the Service. You may terminate your Grackle Talk account at any time by following the instructions available through the Service.
Proprietary Rights in Service Content and Activity Materials
All content available through the Service, including designs, text, graphics, images, information, software, audio and other files, and their selection and arrangement ("Service Content"), are the proprietary property of Grackle Talk or its affiliates and/or licensors. No Service Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, other than as expressly permitted in these Terms and Conditions. You may not use any data mining, robots, scraping, or similar data gathering or extraction methods to obtain Service Content. As between you and Grackle Talk, all data, information, and materials generated from your access and use of the educational activities made available on or through the Service, including translated content generated by you ("Activity Materials"), shall be exclusively owned by Grackle Talk, and you shall not have any right to use such Activity Materials except as expressly authorized by these Terms and Conditions. By using the Service, you hereby assign to Grackle Talk any and all rights, title, and interest, including any intellectual property rights or proprietary rights, in the Activity Materials. All rights of Grackle Talk, its affiliates, and/or licensors that are not expressly granted in these Terms and Conditions are reserved to Grackle Talk, its affiliates, and/or licensors.
Trademarks
"Grackle Talk", "Language House", and all other trademarks, service marks, graphics, and logos used in connection with the Service (the "Trademarks") are trademarks of Grackle Talk or their respective owners, whether or not they are registered with the United States Patent and Trademark Office or other trademark authorities. Access and use of the Service does not grant or provide you with the right or license to reproduce or otherwise use the Trademarks or third-party trademarks, service marks, graphics, or logos.
Privacy
Use of the Service is also governed by our Privacy Policy, a copy of which is located at https://www.languagehouseatx.com/privacy-policy. By using the Service, you consent to the terms of the Privacy Policy.
Notice for Claims of Copyright Violations and Agent for Notice
If you are a copyright owner and have a good faith belief that any material available through the Service infringes upon your copyrights, you may submit a copyright infringement notification to Grackle Talk pursuant to the Digital Millennium Copyright Act by providing us with the following information in writing:
- An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
Please see 17 U.S.C. §512(c)(3) for further details. You may submit a notice of claims of copyright infringement to hello@languagehouseatx.com. You acknowledge that if you fail to comply with all of the requirements of this section your notice may not be valid.
Governing Law
These Terms and Conditions shall be governed by and construed under the laws of the State of Texas, United States of America, excluding any conflict of laws provisions.
Choice of Forum
Notwithstanding the dispute resolution procedures set forth below, all judicial proceedings relating to or arising out of these Terms and Conditions or the Service shall be brought in the state or federal courts sitting in Travis County, Austin, Texas. Both parties hereby consent to the personal jurisdiction of the state and federal courts sitting in Travis County, Austin, Texas and waive any objections to venue in those courts.
Dispute Resolution & Arbitration
ANY DISPUTE OR CLAIM RELATING TO THESE TERMS AND CONDITIONS OR THE SERVICE SHALL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS ACCORDING TO THIS SECTION.
Prior to initiating any arbitration, the party seeking arbitration ("Claimant") must first send a written Notice of Claim to the other party ("Respondent") by email and USPS Certified Mail. This Notice must contain the Claimant's name, address, and contact information; the identity of counsel (if any); the nature and basis of the claim; and the specific relief sought. Within thirty (30) days of receipt of the Notice, the parties shall engage in at least one good-faith settlement conference by telephone or video conference. An individual party must be personally present at this settlement conference, and an entity party must be present at this settlement conference through an employee with settlement authority, though both parties may bring counsel as well. Arbitration shall be initiated only if no settlement can be reached at this settlement conference.
The arbitration shall be conducted by a single arbitrator and administered by the American Arbitration Association ("AAA") according to its Consumer Arbitration Rules ("AAA Rules"), and the provisions of this section. Where they conflict, the provisions of this section shall take precedence over any AAA Rules. If the AAA is unavailable to conduct an arbitration, the parties shall arbitrate through another mutually agreed upon organization or on an ad hoc basis according to the rules in this section. The arbitration shall be conducted in the English language.
If you do not want to arbitrate disputes with Grackle Talk and you are an individual, you may opt out of this arbitration agreement by sending an email to hello@languagehouseatx.com within 30 days of the day you first access or use the Service.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE MUST BE COMMENCED IN ACCORDANCE WITH THESE TERMS WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
California Resident
If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
Miscellaneous
These Terms and Conditions constitute the entire agreement between Grackle Talk and you concerning the subject matter hereof. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect. A waiver by Grackle Talk or you of any provision of these Terms and Conditions or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. Grackle Talk may assign its rights or obligations under these Terms and Conditions without condition. These Terms and Conditions will be binding upon and will inure to the benefit of Grackle Talk and you, and Grackle Talk's and your respective successors and permitted assigns.